1. Introduction and Acceptance

By accessing and using our management consulting chatbot service (the "Service"), you agree to these Terms of Service (the "Terms") and the associated Privacy Policy (the "Privacy Policy"). If you do not agree to these Terms and the Privacy Policy, please do not use the Service.

2. Service Description

The Service provides automated management consulting guidance via an AI-powered chatbot. This Service is intended solely for informational purposes and does not create a professional-client relationship. The Service is not a substitute for professional advice.

3. Important Disclaimers and Limitations

3.1. No Professional Advice

• The Service provides general information and suggestions, but not specific business, financial, legal, or professional advice.
• Do not rely on the Service for commercial decision-making or as a substitute for professional consultation.
• Users should seek independent professional advice as appropriate before making business or financial decisions.

3.2. No Guarantees or Warranties

• The Service is provided "as is" and "as available" without any warranties.
• We disclaim all express, implied, or statutory warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not guarantee the accuracy, completeness, or reliability of information or suggestions provided.
• No outcome or result is promised or guaranteed.

3.3. Business Risk Disclaimer

• All business decisions entail risk, and users bear full responsibility for decisions made based on information provided by the Service.
• We are not liable for any financial or business outcomes that may result from reliance on the Service.
• Past suggestions do not predict or guarantee future results.

4. Limitation of Liability

4.1. General Limitation

To the maximum extent permitted by law, we shall not be liable for:

• Direct, indirect, incidental, consequential, or special damages.
• Lost profits or revenue, business interruption, or loss of business opportunities.
• Damages arising from reliance on the Service or information provided.
• Any damages in excess of amounts paid for the Service in the last 12 months.

4.2. User Responsibility

• Users agree they are solely responsible for business decisions made based on the Service.
• We are not liable for consequences resulting from actions taken based on the Service, and users indemnify us against any claims arising from such use.

5. User Obligations

Users agree to:

• Provide accurate information when using the Service.
• Use the Service for legitimate purposes only.
• Maintain confidentiality of account credentials.
• Not reverse engineer, misuse, or unlawfully access the Service.

6. Intellectual Property

6.1. Ownership

• All content, features, and functionality of the Service are our intellectual property.
• Users receive a limited, non-exclusive license to use the Service without ownership transfer.
• Users have certain data rights (access, deletion, etc.), as outlined in the Privacy Policy.

6.2. User Content

• Aggregated, anonymized data may be analyzed to enhance the Service.
• For further details, please refer to the Privacy Policy.

7. Confidentiality

7.1. Security

We implement reasonable security measures to protect your data and maintain confidentiality, but we do not guarantee absolute data security.

7.2. Disclosure

Data may be disclosed if required by law, and aggregated, anonymized data may be used for analysis as described in the Privacy Policy.

8. Service Access and Availability

• We reserve the right to modify, suspend, or discontinue the Service at any time.
• We do not guarantee uninterrupted access and may restrict access for maintenance, updates, or security reasons.

9. Payment Terms (if applicable)

• Fees are non-refundable unless required by law.
• We reserve the right to modify pricing, with prior notice to users.

10. Modifications to Terms

We may update these Terms at any time. Continued use of the Service indicates your acceptance of any changes. Material changes will be communicated to users.

11. Termination

We may terminate or suspend your access to the Service for any violation of these Terms or at our discretion, with or without notice.

12. Professional Services Disclaimer

The Service is not a substitute for:

• Professional management consulting services.
• Legal, financial, or tax advice.
• Any professional service requiring licenses or certifications.

Users should consult qualified professionals before making business or financial decisions.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, and users consent to personal jurisdiction therein.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

15. Entire Agreement

These Terms constitute the entire agreement between you and us and supersede all prior agreements or understandings regarding the Service.

16. Contact Information

For questions or concerns regarding these Terms, please contact us at:

• Email: info@chathbr.com

17. Acknowledgment

By using the Service, you acknowledge that:

• You have read and understood these Terms.
• You accept all risks associated with using the Service.
• You are responsible for any actions or decisions taken based on the Service’s guidance.

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